Bush Specialty Vehicles is proud to partner with Frios to create customized mobile solutions that enable you to serve your customers better. We look forward to supporting your success and the growth of your business for a long time to come.
- To ensure you have the proper training on how to best use and maintain this vehicle and the equipment it contains
- To provide you with full warranty coverage information
- To provide you with the designated Bush Specialty Vehicles point of contact should you have any additional needs or questions
- To answer common questions and provide resolution to frequently experienced issues in the use of these vehicles and equipment
PROMASTER 3500 159″ WB EXTENDED HIGH ROOF CARGO VAN
TRAINING VIDEOS & TECHNICAL INFORMATION
Getting the Most from Your Mobile Service Van
The training videos below are designed to provide context and training for the key components of your mobile service van. We’ve developed these videos to make it simple to find the information you need and to equip you with the tools and training to deliver mobile services to your customers.
HOW TO USE ELECTRIC STANDBY
How to plug in your vehicle to provide power when the vehicle is not running.
AIMS POWER INVERTER CHARGER
Global LF Series Inverter Charger
OPERATOR’S MANUALS & SUPPORT INFORMATION
Click on your manual to view full pdf file
This section is designed to address common questions and to show you how to resolve issues that are frequently seen in the use of these vehicles.
A. Please contact Don Goetz our Quality Assurance/ Customer Service Manager
Donald.goetz@bushtrucks.com or call 513-581-1221
All warranty claims related repairs/issue should be directed to Bush Specialty Vehicles for consideration. Bush will instruct the repair facility to diagnose issue(s). Bush will communicate with the vendor to determine issue and root cause. If part is deemed warrantable item, Bush will approve repairs. Any repairs deemed neglect or abuse will be communicated prior to approving repairs.
Please note that Bush is a member of National Truck Equipment Association (NTEA) and will utilize the NTEA network for repairs. Labor rates will vary depending upon vendor.
Bush Customer Service & Warranty Assistance
Monday – Friday : 7 a.m. – 4 p.m. EST
Toll Free (866) 604-2874
Don Goetz (513) 581-1221
• 3 YEAR/36,000 Mile Basic Warranty
• 5 YEAR/100,000 Mile Powertrain Warranty - FLEET
• 5 YEAR/60,000 Mile Roadside Assistance
Up-fit Package:
Bush Workmanship – Labor – One Year
Parts Warranty:
Inverter/Electrical System – One Year
Install AIMS Power PICOGLF30W12V120VR 12V 3000 Watt Pure Sine Wave Inverter Charger
Install One (1) 200AH AGM Battery
Three (3) 115v duplex outlets
Includes Wiring/Cabling/Lugs/Fuse
Bulkhead – One Year
Install bulkhead with ventilation holes and freezer thermostat access hole behind drivers and passenger seat – Bulkhead will be constructed of 1“Aluminum framing and aluminum sheeting. Interior (driver’s compartment) will be lined with black carpet)
Freezer - One year part and labor/5 YEAR Compressor- part only, no labor.
Install Excellence Display Freezer Model# EXL-VB-7HC Ice Cream Chest Freezer
Mini Frig Freezer - One year part and labor/5 YEAR Compressor- part only, no labor.
Install Model# EMM-5HC Mini Refrigerator
Flooring – One Year
Install ½” Plywood Sub Floor
Install DOT Vinyl Flooring – Color is Black
Wheel Wells – One Year DOT Flooring
Frame out with ½” plywood
Install DOT Flooring – install aluminum angle trim
Wall/Ceiling Liner - Legend offers a limited lifetime warranty on manufacturing defects which significantly impair the products' functioning and can clearly be traced back to faults in the material or manufacturing errors.
Install Legend Duratherm Wall, Ceiling and Door Liners – Color is white
Serving Window – One Year
Install 56.5 x 22.5 with sliding glass and screen – Measurement is approximate
(Customer spec stated 26.5” H serving window, Promaster van will only allow 22.5”H window to be installed)
Serving Shelf – Aluminum – One Year
56.5” L X 6”
Lighting – One Year
Four (4) LED 115V recessed lights.
Ventilation – One Year
Install Fantastic 3 Speed Ventilation Ceiling Fan
Stereo – 90 Days
Install Jensen JMS3RTL Compact Bluetooth AM/FM/USB/WB Weather Proof Stereo
Install BOSS Audio Systems MRANT10 Weatherproof Marine Hideaway Antenna – Color is black
Exterior Weatherproof Speakers – 90 Days Speakers/One year - Amplifier
Install Four (4) Recessed Weatherproof speakers on curbside exterior side panel of van
Install 600-Watt Amplifier
Exterior Underbody LED Lights – One Year Limited Warranty
Install Bluetooth Million Color LED Underbody Lighting Kit with grill light bar with smartphone control. Includes controller
Lighting for Menu Board – One Year
Install LED Light on exterior of van to illuminate menu board
Wrap – 5 Years
Install Frios Graphics Package – Full Wrap including roof.
Options
#2 Freezer
Delete Model# EMM-5HC Mini Refrigerator
Fabricate and install frame assembly to support #2 Freezer above driver’s side wheel well
Install Excellence Display Freezer Model# EXL-VB-7HC Ice Cream Chest Freezer
Install step stool to access freezer
Sink and plumbing – One Year Warranty
Install One (1) 24x40x16 Base Cabinet for sink.
Install 1 Bay Hand Wash Sink
Install Chrome Faucet on sink
Install 1 4 Gallon Fresh Water Tank
Install One (1) 6 Gallon Grey Water Tank
Install wastegate valve on exterior of van to drain grey water tank
Misc plumbing supplies included.
Rooftop A/C – One Year Warranty
Install Nations Dual Alternator 12V 280XP with internal regulator kit – This will supply power to the RED DOT Rooftop A/C Unit
Install E6100 RED DOT Rooftop A/C Unit
Install 100 AMP Fuse
Install 200 AH AGM Battery
Includes isolator, cabling, fuse,wiring, fasteners and lugs
Trailer Hitch – One Year Warranty
Install Trailer Hitch with 7 way plug – Does not include receiver or ball.
To purchase or add to your Frios fleet or to learn more, please contact me directly. I look forward to supporting the success and growth of your business.
Michael Bush | (513) 234-7700 | michael.bush@bushtrucks.com
